Ordering & Shipping WIP

We want you to have the best possible experience with every North Spore product and guarantee free replacements within 30 days of receipt for any damaged, contaminated, or unusable product.

 

General 

All orders are shipped in unmarked packaging EXCEPT Boomr Bin kits, Boom Rooms, and the MycoSphere. If you'd like us to make sure these units ship in unmarked packaging, please reach out.

We are unable to split shipments and ship to multiple locations with one order.

We are unable to hold orders. Orders for in stock items will ship within the normal processing times posted.

Processing times

Our processing times vary and are updated based on order volume and shipping capacity. The processing time is listed on each product detail page, and also on our processing times page. Please note that processing times do not include carrier shipping times.


Shipping carriers

We ship via FedEx, USPS, and UPS. Carrier pickup is Monday through Friday.



Large shipments

  • Shipments that contain more than one box may not arrive together, as some carriers often split up boxes at their processing centers.

  • Orders that weigh over 50 lbs will be shipped in multiple shipments.

  • Sterile substrate bulk packs are shipped separately.

Insulated shipping

How it works & what it costs

  • Our insulated shippers fit up to 4 bags of spawn or fruiting blocks each.

  • Insulated shipping will appear as an option at checkout for living mycelium products.

  • Fees cover the cost of the insulation, ice packs, and any extra shipping costs that result from the added weight of the ice packs.

When it's recommended

  • We recommend insulated shipping when daytime temperatures in your area are above 80° F or below 50° F degrees.

  • Please note: Once shipment arrives, we recommend letting spawn, blocks, and kits sit at room temperature for 48 hours before using them or placing them into a refrigerator.

Shipments to Canada

  • Due to import restrictions, we are currently unable to ship Boom Rooms, Boomr Bin kits, substrates, spray and grow kits, tinctures, tea, capsules, and dried mushrooms to Canada.

  • An International Handling Fee may be charged to cover any applicable brokerage fees and duties.

Shipments to Hawaii & Alaska

  • Due to import restrictions, we are unable to send any living mycelium products to Hawaii.

  • Please note that free shipping is not available to orders going to Hawaii, Alaska, or the U.S. territories.