Please note that many orders are fulfilled same day. To be sure your order is updated on time, we recommend using the live chat feature on the site. However, if you are contacting us after hours, please use the form below.
Contact Our Team
Change or cancel order:
Returns, refunds & replacements:
We're happy to accept returns on unused items within 30 days of receipt. Customer is responsible for return shipping fees.
We're happy to issue replacements within 30 days of receipt, or store credit with 90 days.
Shipping & local pickup info:
Order processing times:
For all other inquiries:
There are three ways to contact our customer care team -- via email, on-site chat, and phone.
⮕ Use our on-site chat feature (bottom right corner) available Monday-Saturday, 9am to 4pm EST
⮕ Send an email to info@northspore.com
⮕ Call us at (207) 352-0264. Please leave a message and we will return your call.