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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Contact Our Team
Change or cancel order:
Please note that many orders are fulfilled same day. To be sure your order is updated on time, we recommend using the live chat feature on the site. However, if you are contacting us after hours, please use the form below.
Returns, refunds & replacements:
Shipping & local pickup info:
Order processing times:
For all other inquiries:
There are three ways to contact our customer care team -- via email, on-site chat, and phone.
⮕ Use our on-site chat feature (bottom right corner) available Monday-Saturday, 9am to 4pm EST
⮕ Send an email to info@northspore.com
⮕ Call us at (207) 352-0264. We offer live phone Monday-Thursday, Noon to 2pm EST. If we're not available, please leave a message and we will return your call.
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