We want you to have the best possible experience with every North Spore product and guarantee free replacements within 30 days of receipt for any damaged, contaminated, or unusable product.
We know that clean and healthy spawn and substrates are critical to mushroom growing. That's why we manage every step of the process -- from product development and production to testing and fulfillment. We are vertically integrated -- from culture work all the way to spawn and substrate production -- ensuring a quality end product. And our staff mycologists keep up to date on all best practices in our field. Additionally, we have a dedicated QAQC team that tests every batch of grain and substrate before it’s inoculated.
We also maintain a state-of-the-art mycology laboratory in Portland, Maine housed within our greater 25,000 sq ft production and fulfillment facility. We designed and built our labs to ensure every advantage in the infrastructure and process for maintaining clean conditions. And HEPA-filtered air is returned to the plenums above the rooms and recycled, resulting in positive pressures in the rooms and continuous scrubbing of the air.
