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Returns & Refunds

Replacements, refunds, or exchanges:

We stand by the integrity of our products 100%. If you have any questions or concerns, please contact us with photos and we can help you troubleshoot, replace your product, or refund you for it.

⮕ To request a replacement, refund, or exchange, please fill out this form.

Order returns:

If you ordered the wrong product or no longer need or want it, you are welcome to return it to us unused within 30 days of receipt. We just ask that you pay for shipping.

⮕ To request a return, please fill out this form.

Modify or cancel order:

Please note, most orders are fulfilled the same day. Once an order is placed, we may not be able to accommodate changes. We encourage you to review your order carefully before completing your purchase.

If you need to modify your order, please use the live chat feature on our website. Outside of our live chat hours, please use the form below. Please be aware that we can't guarantee changes to your order after it has been packed by our team.

⮕ To change or cancel an order, please fill out this form.

Still need assistance?

There are three ways to contact our customer care team -- via email, on-site chat, and phone.

⮕ Use our on-site chat feature (bottom right corner)

⮕ Send an email to info@northspore.com

⮕ Call (207) 352-0264 and leave a message

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North Spore

North Spore
921 Riverside Street
Portland, Maine 04103
info@northspore.com

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North Spore

North Spore
921 Riverside Street
Portland, Maine 04103
info@northspore.com

Product & Packaging Disclaimer: North Spore cannot and does not promise that its products will yield any particular results for you. North Spore will not be liable to you or to any other person for any damages of any kind in connection with the use of our products, and we make no warranties of any kind, including warranties of merchantability or fitness for a particular purpose, relating to or arising from the use of our products, except as required by law. North Spore's products shall only be used for lawful purposes.

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North Spore is committed to producing the highest quality mushroom products. We guarantee free replacements within 30 days of receipt for any product that arrives damaged, contaminated, unusable, or doesn't grow.*

(Click here for requirements & special conditions.)

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