Orders can be edited or cancelled within 24 hours of ordering. To make changes to your order, including address updates and product changes, please log into your account and you can modify your order. To cancel your order, please use the form below.
Please note that if your cancellation request is after the 24 hour order hold, we may not be able to cancel your order.
Contact Our Team
Need to cancel your order?
Need to request a return or replacement?
We're happy to accept returns on unused items within 30 days of receipt. Customer is responsible for return shipping fees, and we do not refund the original shipping fees.
We're happy to issue replacements within 30 days of receipt, or store credit with 90 days.
Get in touch!
There are several ways to contact our customer care team -- via email, on-site chat, and phone.
⮕ Use our on-site chat feature (bottom right corner) available Monday-Saturday, 9am to 4pm EST
⮕ Send an email to info@northspore.com
⮕ Call us at (207) 352-0264. We do not have live phone support, but please leave a message and we will return your call within 48 hours.